How can I verify that my loved one receives the care he or she needs when I am not around to supervise?
Care for You® requires that all Companions complete timesheets at the end of their shifts and ask clients to initial them. Companions must also call in at the beginning and end of each shift using the client’s phone. These processes allow management to verify and document that Companions are present in clients’ homes during their assigned hours.
Care for You® recognizes that families who are geographically separated have a special need for regular communication. To accomplish this, Care for You® management assigns a care coordinator to provide the supervision that might otherwise be handled by a family member living nearby.
The care coordinator meets regularly with the client, and the Companion (or the Companion team, if more than one Companion is assigned), resolves any issues that may arise, and issues regular status reports to Care for You® management, involved family members, members of the medical community as needed, and other people who have a stake in the client’s well-being.
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