What if My Experience with that Companion isn’t What I’d Hoped?
Sometimes, the Companion-client relationship just doesn’t click. This is why you will get a follow-up phone call shortly after service begins. Usually, the problem is minor and another Companion can step in quickly.
If we missed a key expectation in the assessment process, we will revisit the needs and expectations that we agreed upon initially and make adjustments as necessary. Our intent is to foster long-lasting relationships. To that end, we will do everything we can to match you with a Companion who meets your needs.
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